Digital Marketing Account Manager
Company:LMG Staffing Solutions
Location:United States
Languages:English
Seniority level:Manager, Minimum 1 year with paid digital marketing platforms, 5+ years total professional experience
Experience:Minimum 1 year with paid digital marketing platforms, 5+ years total professional experience
Skills:
Project ManagementGoogle AnalyticsJiraCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceSEONegotiationPresentation skillsAccount ManagementClient relationship managementCross-functional collaborationDigital Marketing
Requirements:
Bachelor's Degree Knowledge of and ability to communicate all digital services Ability to build strong client relationships Confident presenting to clients via phone and in-person Minimum 1 year of experience with paid search, social, and display marketing platforms, and tracking/tagging methods 5 + years of total professional experience Ability to manage change and maintain a positive attitude
Responsibilities:
Serve as the primary point of contact for clients Provide proactive interaction via phone, email, video conferencing, and in-person Act as a liaison between clients and internal teams Communicate onboarding timelines, goals, strategy, and reporting methods Ensure client goals and execution tactics are aligned Improve communication across departments and increase strategy visibility Resolve client complaints and issues Focus on client retention through quality execution and relationships Manage contract renewals, upsells, and fee negotiations Work with channel team managers to establish account priority Join prospective client meetings with the sales team Develop case studies and testimonials Refine processes for client onboarding, reporting, and internal communication Manage execution and communicate account launches, updates, and renewals to Operations Ensure accounts are linked with proper access and billing information
