Tele Sales Executive - Card Readers

Excellent written and spoken English language skills. Previous customer service or telesales experience, specifically in POS device sales. Focus on revenue and ability to up-sell to prospective members. Target driven. Comfortable with constant change and switching of priorities. Ability to troubleshoot and a member-first mentality. Ability to articulate onboarding requirements efficiently within a limited timeframe. Team player. Incredibly self-motivated and conscientious. Ability to listen, learn, and adapt to feedback. Potential knowledge of compliance, KYC, AML, and associated regulations. Potential previous experience working with a Fintech, digital bank or POS provider.

Calling potential prospects who have enquired via social media and price comparison websites. Guiding potential members through products and signup process, answering questions, and converting them to Tide Members. Working with the KYC team to ensure correct documentation and troubleshooting issues. Working cross-functionally with other departments to understand and pitch upcoming product launches. Recommending relevant products and services to help prospective members thrive. Conducting cold calls, cold emails, and cold outreach. Coaching members through the setup process and providing support. Completing ad-hoc tasks to assist the KYC Analyst Team.