Tele Sales Executive - Card Readers

Excellent written and spoken English language skills Previous customer service or telesales experience, specifically in POS device sales Focus on revenue and ability to up-sell Target-driven Comfortable with constant change and switching of priorities Love to troubleshoot and have a member-first mentality Ability to articulate onboarding requirements efficiently Team player Self-motivated and conscientious Ability to listen, learn, and adapt to feedback Potential knowledge of compliance, KYC, AML, and associated regulations Potential previous experience working with a Fintech, digital bank, or POS provider

Chase potential members who downloaded the app but haven't signed up Complete applications and pitch Tide's products, including card readers Guide potential members through the signup process and answer questions Work with the KYC team to ensure correct documentation and troubleshoot issues Call warm leads from partner referrals to encourage onboarding Collaborate with other departments to understand and pitch upcoming product launches Understand leads' business plans and recommend relevant products/services Conduct cold calls, cold emails, and cold outreach Coach leads through the setup process and provide support