UK - Front Line Client Experience Representative
Company:Project Expedition
Location:United Kingdom, GMT
Languages:English
Seniority level:Entry
Skills:
Communication SkillsProblem SolvingCustomer serviceAttention to detailWritten communicationMultitaskingTeamworkVerbal communicationTroubleshooting
Requirements:
Thrives in a fast-paced environment with multitasking ability. Enjoys problem-solving and exceeding client expectations. Possesses a keen eye for detail and delivers flawless service. Strong attention to detail. Fluent in written and spoken English. Embraces remote work and thrives as part of a collaborative team.
Responsibilities:
Engage with clients and customers via live chat and inbound phone calls. Deliver personalized assistance and solutions. Handle a diverse range of inquiries, from tour details to issue resolution. Impress clients with responsiveness, professionalism, and problem-solving skills. Collaborate with the team to identify opportunities for enhancing customer experience.
