Administrative Virtual Assistant

1-2 years of experience in administrative, customer service, or VA roles Excellent written and verbal communication skills Strong organizational and time-management abilities Proficient in Google Workspace and Microsoft Office Experience with CRM or job tracking tools is a plus Able to work with minimal supervision and manage multiple tasks efficiently

Manage inbound emails and basic inquiries Assist with calendar management, scheduling, and follow-ups Prepare and maintain digital documents, reports, and records Provide general administrative tasks Serve as a point of contact for customer updates and follow-ups Assist with scheduling appointments, confirmations, and rescheduling Maintain customer records and ensure accurate documentation in the CRM Enter and update customer, job, and invoice information accurately Ensure data integrity across records and platforms Support workflow management Review invoices, check for discrepancies, and assist in reconciliation Coordinate with internal teams regarding invoice adjustments Track cleanup progress and flag inconsistencies Order and track parts or supplies Coordinate with vendors regarding availability and delivery timelines Communicate job details, updates, and parts status to field technicians