Support underwriting, pricing, file documentation, and policy processing for renewal accounts. Administer policy transactions including endorsements, audits, cancellations, and billing. Interface with agencies and internal staff via email and telephone. Support achievement of targeted financial objectives for renewal retention, loss ratio, and commission ratio. Perform risk selection, rating, and pricing of commercial lines accounts. Negotiate renewal pricing and complete risk analysis documentation. Identify account rounding opportunities and work with agency partners. Meet or exceed service goals. Confer with Account Executives and Production Underwriters on sensitive underwriting matters. Assist with execution of underwriting, agency management, and product marketing strategies. Maintain knowledge of the independent agency system. Maintain interpersonal skills and technical expertise. Liaise with Audit, Accounting, Claims, and service vendors. Perform miscellaneous tasks and projects as assigned.