Medical Information Specialist - Danish/English Speaking - FULLY REMOTE

A degree in life sciences or healthcare-related field. Strong communication skills, both written and verbal. High attention to detail and a commitment to accuracy. An interest in drug safety, medical information, or regulatory affairs. A proactive mindset and willingness to learn. Fluency (C1) in Danish and English both written and orally.

Responding to medical and safety-related enquiries from healthcare professionals, patients, and consumers via phone, email, and web platforms. Using approved product information, scientific literature, and internal data to provide clear, accurate responses. Documenting and reporting adverse events, product complaints, and other safety concerns in line with regulatory standards. Logging all enquiries into internal systems in a clear, timely, and compliant manner. Supporting the quality of the service by performing checks on safety reports and medical enquiries. Writing high-quality custom medical responses when needed, based on client-approved resources. Providing informal training or mentorship to new team members as you develop in the role. Contributing to process improvements and suggesting updates to internal procedures. Occasionally participating in after-hours coverage on a rotating basis, based on business needs.