PMO Manager (Virtual/Remote)

7+ years of experience in project management and PMO leadership. 2-3 years leading or managing a team of project managers. Proven success managing enterprise and large-scale SaaS software implementations. Experience in a client-facing capacity. Strong understanding of project management methodologies. Hands-on experience using Smartsheet, Jira, and Microsoft 365 tools preferred. Demonstrated ability to build, document, and roll out scalable project processes and governance structures. Excellent communication, organization, and stakeholder management skills. Ability to balance strategic thinking with day-to-day operational execution.

Lead, coach, and develop a team of 4-7 Project Managers. Define and continuously improve PMO frameworks, tools, and best practices. Partner closely with the Client Success team. Oversee project portfolio performance, tracking KPIs. Standardize documentation and project management methodologies. Understand client PMO requirements and needs. Collaborate with Product, Development, and Operations. Champion the use of tools like Smartsheet, Salesforce, Jira, and Microsoft 365. Identify process bottlenecks and implement scalable solutions. Provide executive-level reporting and insights to leadership.