Community Health Worker/Promotor(a) de Salud

Posted about 2 months agoViewed

29 - 31 USD per hour

RiversideFull-TimeHealthcare

Company:Zócalo Health

Location:Riverside

Languages:English, Spanish

Seniority level:Entry, 1-3 years healthcare experience, 2-5 years community work

Experience:1-3 years healthcare experience, 2-5 years community work

Skills:

Project CoordinationMicrosoft Office SuiteCommunication SkillsProblem SolvingMentoringOrganizational skillsAdaptabilityRelationship buildingTeamworkResearchActive listening

Requirements:

Fluency (verbal and written) in English and Spanish.
Knowledgeable of Latino customs and cultural norms (preferred).
High school diploma or GED (minimum).
Must possess a Community Health Worker certification, which included field experience as a requirement for completion -OR- Demonstration of 2,000+ hours of CHW work (paid or volunteer) in the past three years and willingness to obtain a Community Health Worker certification within 18 months of hire date.
1-3 years healthcare experience or healthcare navigation within the community.
2 - 5 years of community work, advocacy, engagement, or organizing.
Previous working experience in related jobs (health promotion, project coordination, social research, administration).
Familiarity with Google workspace. (preferred)
Past experience documenting in an EHR. (preferred)
Training in motivational interviewing. (preferred)
Comfortable working with multiple computer applications simultaneously.
Well-known in and have strong ties to the local Latino community. (preferred)
Well versed in local resources to support SDOH needs. (preferred)
Willing to travel to support community events and in person patient appointments.
Have reliable sources of transportation.

Responsibilities:

Play an active role in patient registration and enrollment.
Conduct outreach (virtually and in-person) to patients.
Engage with assigned patients for care navigation, appointment logistics, prescription drug support, lab support, referral coordination, care plan adherence, and resource sharing.
Assess for social determinants of health (SDOH) needs and enroll patients in SDOH programs.
Collaborate with a multidisciplinary care team.
Document all patient and care team interactions.
Participate in community events to support patient activation and trust-building.
Provide culturally and linguistically appropriate health education and information.
Assist with federal and state support program enrollment.
Support individualized goal setting using motivational interviewing.
Conduct individual social needs assessments.
Provide social support by listening to patient concerns and referring to appropriate support resources.
Attend and participate in community events as a Zócalo Health representative.
Coordinate internal clinical services.