CEO, Head of Global Services - US-Based
US-BasedFull-TimeLead
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 10+ years
- Required Skills
- LeadershipProject ManagementPeople ManagementProduct ManagementCross-functional Team LeadershipOperations ManagementStrategyBusiness OperationsProblem SolvingMentoringAttention to detailOrganizational skillsQuality AssuranceAdaptability
Requirements
- Bachelor’s degree required; Master’s degree in Engineering, Business, or related field preferred
- 10+ years of progressive leadership experience in managing complex service organizations and multiple business units
- Proven track record of successfully leading multi-service line operations with accountability for P&L, growth, and operational excellence
- Demonstrated ability to develop and execute scalable operational strategies
- Experience at a technology or hyper-growth company is strongly preferred
- Management consulting experience at a top-tier firm or investment banking experience is preferred but not required
- Exceptional strategic thinking and problem-solving skills
- Excellent communication and interpersonal skills
- Experience driving cross-functional collaboration and alignment
- Excellent organization skills and detail-oriented
- Adaptable, comfortable managing changing priorities and learning new skills
- Ownership mindset, dependable leader taking responsibility
- Quality-focused, takes pride in deliverables
- Ability to work in a fast-paced, rapidly growing company
- Willingness to travel to meet with clients, team members, and stakeholders
- Must be a world-class individual contributor
Responsibilities
- Build and own the vision, strategy, and execution plan for Toptal’s services function
- Define the organizational structure and leadership model for the Services teams
- Provide hands-on operational leadership, bringing rigor, consistency, and clear accountability
- Translate high-level business and operational goals into detailed operational roadmaps
- Establish scalable processes and systems to ensure delivery excellence, efficiency, and client satisfaction
- Partner cross-functionally with Product, Marketing, Finance, and Legal
- Drive a high-performance culture across all functions and businesses
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