Community Manager (ZKVerify)
Company:Horizen Labs
Location:USA
Languages:English
Seniority level:Middle, 2-4 years
Experience:2-4 years
Skills:
LeadershipProject ManagementBlockchainBusiness DevelopmentProduct ManagementQA AutomationJiraContent creationWeb3.jsAgile methodologiesRESTful APIsCommunication SkillsAnalytical SkillsCollaborationCustomer serviceMentoringWritten communicationMarketingTeam managementNetworkingExcellent communication skillsAdaptabilityRelationship buildingProblem-solving skillsCross-functional collaboration
Requirements:
- 2–4 years of experience in web3 community management or ecosystem growth
- Excellent communication and writing skills
- Hands-on experience managing large Telegram/Discord communities
- Data-driven mindset: can report metrics, sentiment, and engagement trends
- Experience collaborating with cross-functional teams (Marketing, DevRel, BD, Product)
- Fluent in English
Responsibilities:
- Build, grow, and nurture the project's community across platforms
- Respond to community questions, concerns, and feedback
- Create and share updates, announcements, and educational content
- Organize AMAs (Ask Me Anything) sessions
- Encourage discussions, gather feedback, and relay community sentiment
- Partner with marketing on campaigns
- Support airdrops, staking initiatives, and reward distribution communications
- Help run gamified community events
- Oversee and moderate key communication channels
- Set up and maintain bots for automation
- Ensure rules and guidelines are enforced
- Monitor analytics for community platforms
- Recruit, onboard, and train ambassadors and moderators
- Coordinate tasks and incentives for ambassadors
- Regularly check in with the ambassador team
- Identify and reach out to other crypto projects, communities, and influencers for partnerships
- Work with other communities to attract users, developers, and contributors
- Negotiate co-marketing opportunities
- Represent the project at virtual or in-person events
- Assist the DevRel team in engaging developer communities
- Promote developer tools, SDKs, or APIs
- Organize or support hackathons, bounties, or coding challenges
- Share developer success stories or use cases
- Address FUD (Fear, Uncertainty, Doubt) within the community
- Handle scams or impersonators
- Escalate critical issues to the appropriate team members
- Track community growth metrics
- Analyze sentiment and identify trends or pain points
- Provide regular reports to the leadership team
- Plan and execute community events
- Host virtual meetups, discord townhalls, or educational workshops
