Product Manager - App Platform

2+ years of product management experience in SaaS, enterprise software, or developer tools Familiarity with web and mobile application design and technical implementation Technical depth and communication skills to collaborate effectively with senior engineers Proven success in high-velocity product teams delivering customer value through iteration and tight feedback loops Proficiency with analytics tools and a track record of data-driven decision-making Ability to communicate clearly with customers and internal stakeholders across product and go-to-market Strong customer empathy and a curiosity-driven approach to learning their needs Ability to lead through influence and drive outcomes across teams Excellent collaboration and communication skills; able to make complex, highly technical topics easy to understand Bachelor’s degree or higher in Engineering, Computer Science, a related technical field, or equivalent practical experience (e.g., software engineering) (Preferred) Strong understanding of incident response and DevOps workflows (Preferred)

Work with product and UX design managers to understand PagerDuty Operations Cloud functionality and customer journeys Partner with apps and platform product teams to understand, consolidate, and prioritize UX needs Deliver a powerful web and mobile user experience platform for app teams Guide Accessibility and FedRAMP compliance, internationalization (i18n) and localization (l10n) programs Develop and deliver an integrated roadmap serving business priorities and product team needs