Operations Specialist (Landscaping)
Company:Hire Overseas
Location:Philippines, PST
Languages:English, Spanish
Seniority level:Middle, 2-4+ years
Experience:2-4+ years
Skills:
Project CoordinationOperations ManagementCommunication SkillsMicrosoft ExcelProblem SolvingCustomer serviceAttention to detailOrganizational skillsMultitaskingRelationship managementCRM
Requirements:
2-4+ years in operations, coordination, or administrative support Experience in landscaping, construction, home services, or field-service operations is a strong plus Strong communication skills High attention to detail Competence with Google Workspace, WhatsApp, QuickBooks, ADP, and CRM platforms Ability to work early PST hours (6am–7am and 9am–4pm) or split shifts
Responsibilities:
Manage email correspondence with clients and vendors Handle inbound calls and route them Follow up with HOAs, real estate partners, and new leads Build, adjust, and troubleshoot daily schedules in LMN Coordinate job assignments with field crews Ensure next-day operations are prepared Maintain CRM records and assist with HubSpot transition Keep LMN data clean, accurate, and optimized Manage files and internal documents Build presentations, guides, and reports for field teams Update employee instructions and support documentation Collaborate with website designer for content updates
