Learning and Development Specialist

3–6 years of experience developing and delivering corporate training content. Proven experience with instructional design, including creating new programs and materials from scratch — not just delivering pre-built or vendor-produced content. Skilled in developing content across multiple formats (written, video, e-learning, facilitator-led). Experienced in LMS administration (e.g., WorkRamp, Lessonly, Docebo, or similar). Data-driven mindset with the ability to measure program effectiveness and communicate ROI. Comfortable facilitating live, virtual training sessions with distributed teams. Strong communication, organization, and presentation skills. Proficient in Excel or Google Sheets; capable of analyzing data and identifying patterns. Able to adapt quickly to changing business needs and priorities. Coachable, collaborative, and eager to grow. Preferred experience supporting mentorship programs, leadership development, or behavioral assessments (DiSC). Must have a working laptop/pc and internet and back-up connection

Design and develop training programs across key skill areas (leadership, communication, onboarding, and soft skills), building materials from scratch using instructional design best practices. Create engaging content in a variety of formats — written materials, videos, e-learning modules, interactive exercises, and live facilitation guides. Facilitate and coordinate live and virtual training sessions, managing scheduling, communications, and learner engagement. Administer and optimize our Learning Management System (LMS), maintaining user records, course materials, and reporting dashboards. Analyze participation, completion, and performance metrics to evaluate ROI and program effectiveness. Partner with stakeholders to identify learning needs, design scalable solutions, and align training strategy with business objectives. Support key L&D initiatives, including mentorship programs, DiSC training, and onboarding. Research new learning tools and trends to continuously improve training experiences and delivery methods.