Client Project Manager

Posted about 1 month agoViewed
90000 - 120000 AUD per year
AustraliaFull-TimeConstruction Technology
Company:nPlan
Location:Australia
Languages:English
Seniority level:Lead, 2+ years
Experience:2+ years
Skills:
Project ManagementAgileSCRUMRelationship buildingAccount ManagementClient relationship management
Requirements:
Minimum 2 years in project management, project controls, or construction management (or similar in Construction Technology). Confident communicator, especially verbally, proactive and unafraid to pick up the phone. Excellent relationship-building skills and high motivation to delight customers. Very strong organizational skills.
Responsibilities:
Ensure delivery of value to customers that drives renewals and expansion. Deeply understand customer needs and ensure expectations are outperformed. Determine areas to expand and improve offerings to the customer. Coordinate within account teams for optimum delivery. Build strategy and engagement plans for strategic customers. Ensure a seamless journey from customer onboarding to ongoing support. Empower customers to self-serve using nPlan. Build and maintain strong relationships at all levels of the client organization.
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