Appointment Setter - Remote - ESEMPDLG01

Proven experience as an Appointment Setter, Telemarketer, or in a similar client-facing role. Excellent verbal and written communication skills. Confidence in handling objections and overcoming challenges. Strong organizational skills with exceptional attention to detail. Proficiency in CRM software and Microsoft Office Suite (or willingness to learn quickly). Self-motivated, accountable, and driven to achieve measurable results. Coachable, adaptable, and open to feedback in a high-performance environment. A high school diploma or equivalent; further education or training in marketing, sales, or communications is a plus.

Conduct outbound and follow-up calls with potential clients or warm inbound leads. Introduce company services, qualify leads, and schedule appointments for the sales team. Utilise CRM software to track interactions, manage pipelines, and maintain accurate records. Collaborate closely with sales and client teams for smooth handover and follow-through. Ensure prospects feel comfortable, heard, and valued during conversations. Provide feedback and insights on lead quality, performance trends, and areas for improvement.