Senior Program Manager
Company:phData
Location:United States, Latin America, India, EST, PST
Languages:English
Seniority level:Senior, 10+ years
Experience:10+ years
Skills:
LeadershipProject ManagementAgileArtificial IntelligenceCloud ComputingProduct ManagementJiraCross-functional Team LeadershipStrategyRelease ManagementResource PlanningCommunication SkillsAnalytical SkillsMicrosoft ExcelProblem SolvingCustomer serviceAgile methodologiesMentoringCritical thinkingAccount ManagementClient relationship managementBudgetingRisk ManagementTeam managementStakeholder managementMentorshipProcess improvementData analytics
Requirements:
10+ years of Technical Program Management delivering complex, multi-workstream initiatives Hands-on ownership of customer relationships, timelines, scope, budgets, and resources for data and AI projects Proven ability to manage multiple customers concurrently while maintaining 85%+ billable utilization Consistent record of on-time, on-budget delivery Strong background leading data, AI, and analytics programs with measurable business impact Hands-on Portfolio/Program Management expertise with Agile methodologies Strong understanding of Waterfall Demonstrated proficiency with Jira, Azure DevOps, MS Project, and Microsoft 365 (Excel) Strong technical and process documentation skills Exceptional written, verbal, and presentation skills Highly organized and self-directed Strong analytical, decision-making, and critical-thinking skills Direct client-facing experience in a consulting or professional services organization Bachelor’s degree in IT or a related technical field preferred PMP and CSM certifications strongly preferred
Responsibilities:
Oversee multiple high visibility projects leveraging varying SDLC’s Ensure alignment across internal teams, including sales and delivery, and key customer/partner stakeholders Nurture future leaders within the team Take full ownership of programs for phData’s largest strategic accounts Build and maintain strong relationships with internal sales and delivery leadership Connect client strategic objectives to project outcomes Translate business objectives into actionable data and AI roadmaps Lead and mentor multidisciplinary teams Own project and portfolio financials Ensure rigorous project governance Proactively identify and mitigate risks Drive account growth through upsell and cross-sell Facilitate innovation forums Develop a deep understanding of account history, context, and constraints Be a key participant in building and executing account plans and strategic roadmaps Document and enhance phData best practices
