Senior Order Operations Business Partner
D
DragosSaaS
United KingdomFull-TimeSenior
Salary56000 GBP per year
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Experience
- 3+ years
- Required Skills
- Business AnalysisSalesforceComplianceFinancial analysisCross-functional collaborationProcess improvement
Requirements
- 3+ years of experience in Deal Desk, Order Operations, Revenue Operations, or a similar role.
- Strong knowledge of Salesforce CPQ, NetSuite, Clari, and quote-to-cash processes.
- Understanding of renewal management, revenue recognition principles, pricing structures, and contract governance.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong ability to interpret and apply pricing and approval workflows.
- Effective communication skills with the ability to tailor messaging for different stakeholders.
- Ability to work independently in a fast-paced environment while managing competing priorities.
- Demonstrated ability to develop process improvements and enhance operational efficiencies.
Responsibilities
- Interpret pricing and governance policies for customer needs.
- Own quote creation in Salesforce CPQ, ensuring accuracy.
- Manage discounting and pricing governance for consistency and approvals.
- Evaluate deal priorities and recommend strategic solutions.
- Provide guidance on complex deal structures.
- Act as liaison between Sales, Finance, and Legal for approvals.
- Support creation and validation of renewal quotes.
- Ensure renewal accuracy and compliance.
- Support co-terming, upsells, and amendments.
- Flag churn risks and collaborate with teams.
- Review opportunities for accuracy and completeness.
- Validate supporting documentation, including contracts and approvals.
- Oversee data integrity in Salesforce and ensure accurate transfer to NetSuite.
- Ensure closed-won opportunities and orders are audit-ready.
- Confirm opportunity, quote, order, and contract alignment.
- Validate renewal language in contracts.
- Catch errors before signature to reduce rework.
- Ensure sales orders and renewals align with revenue recognition policies.
- Identify and resolve revenue-related discrepancies.
- Support the financial audit process.
- Recommend quote-to-cash and renewal management process improvements.
- Share insights with Sales, Finance, and Legal.
- Assist with system integrations and automation.
- Maintain confidentiality of sensitive data.
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