Senior Order Operations Business Partner

3+ years of experience in Deal Desk, Order Operations, Revenue Operations, or a similar role. Strong knowledge of Salesforce CPQ, NetSuite, Clari, and quote-to-cash processes. Understanding of renewal management, revenue recognition principles, pricing structures, and contract governance. Excellent analytical, problem-solving, and decision-making skills. Strong ability to interpret and apply pricing and approval workflows. Effective communication skills with the ability to tailor messaging for different stakeholders. Ability to work independently in a fast-paced environment while managing competing priorities. Demonstrated ability to develop process improvements and enhance operational efficiencies.

Interpret pricing and governance policies for customer needs. Own quote creation in Salesforce CPQ, ensuring accuracy. Manage discounting and pricing governance for consistency and approvals. Evaluate deal priorities and recommend strategic solutions. Provide guidance on complex deal structures. Act as liaison between Sales, Finance, and Legal for approvals. Support creation and validation of renewal quotes. Ensure renewal accuracy and compliance. Support co-terming, upsells, and amendments. Flag churn risks and collaborate with teams. Review opportunities for accuracy and completeness. Validate supporting documentation, including contracts and approvals. Oversee data integrity in Salesforce and ensure accurate transfer to NetSuite. Ensure closed-won opportunities and orders are audit-ready. Confirm opportunity, quote, order, and contract alignment. Validate renewal language in contracts. Catch errors before signature to reduce rework. Ensure sales orders and renewals align with revenue recognition policies. Identify and resolve revenue-related discrepancies. Support the financial audit process. Recommend quote-to-cash and renewal management process improvements. Share insights with Sales, Finance, and Legal. Assist with system integrations and automation. Maintain confidentiality of sensitive data.