Sr. Product Analyst - Forward Deployed Engineer
Company:Atlan
Location:Canada
Languages:English
Seniority level:Senior, 6+ years
Experience:6+ years
Skills:
PythonSQLArtificial IntelligenceCloud ComputingMachine LearningData engineeringProblem SolvingCustomer serviceMentoringSoftware Engineering
Requirements:
6+ years of professional experience in software engineering, data engineering, or analytics infrastructure. Deep understanding of how data moves through modern stacks. Strong coding skills in Python, Go, or similar modern language. Comfort working with APIs, cloud platforms, and large-scale data systems. Experience working directly with customers or external partners in a technical capacity. Solid understanding of SQL, metadata, and data quality concepts. Ability to reason about accuracy, schema, and data context. Excellent communication skills. Familiarity with AI/LLM systems, retrieval-augmented generation (RAG), or natural language interfaces to data (Bonus). Prior experience in a startup or high-growth environment (Bonus).
Responsibilities:
Partner directly with enterprise customers to improve accuracy of AI-powered data interactions. Lead and facilitate technical workshops to uncover error sources in data agent responses. Analyze, debug, and optimize integrations with modern data stacks (Snowflake, BigQuery, Databricks). Translate customer insights into scalable solutions and internal improvements to Atlan’s AI and data infrastructure. Collaborate with product and engineering teams to design experiments and test accuracy improvements. Develop playbooks and tools for repeatable accuracy improvement. Mentor junior engineers or data specialists.
