Membership Sales Specialist (Travel Required)
Company:Monarch MD
Location:United States
Languages:English
Skills:
Microsoft ExcelMicrosoft OfficeDocumentationMicrosoft Office SuiteCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationComplianceLead GenerationExcellent communication skillsAdaptabilityRelationship buildingProblem-solving skillsCritical thinkingAccount ManagementTeamworkEmpathyVerbal communicationReportingTrainingClient relationship managementStrong communication skillsCross-functional collaborationRelationship managementSales experienceCRMAnalytical thinkingCustomer support
Requirements:
Experience in a sales role (concierge medicine, healthcare operations, or premium service industries preferred). Demonstrated ability to meet or exceed enrollment, retention, or conversion targets. Exceptional verbal and written communication skills. Self-directed, organized, and motivated. High emotional intelligence and comfort speaking with patients about healthcare decisions. Experience using CRM systems (HubSpot, Salesforce, or similar). Willingness to travel up to 50%.
Responsibilities:
Drive member enrollment to achieve practice panel size targets. Conduct patient outreach virtually and in-person. Manage and track conversion pipeline, reporting daily and weekly. Identify and problem-solve enrollment barriers. Serve as a trusted point of contact for patients during transitions. Meet with patients face-to-face to explain the new care model. Articulate the benefits of the membership model. Maintain accurate documentation in CRM. Provide support for VIP or high-complexity patients. Partner closely with physicians and practice staff onsite. Support in-office communication and materials. Surface insights from patient conversations to refine strategies.
