5+ years of technical work experience in an IT role 2+ years in an IT engineering or systems administrator role Adept at managing project timelines, risks, and stakeholder communications Proven experience in Identity and Access Management (IAM) Strong focus on change management and Role-Based Access Control (RBAC) implementations Proven communication skills Knowledge of IT service provider best practices (ITIL framework, etc.) Knowledge of Identity and Access Management and SaaS API integrations best practices Proficient in problem-solving utilizing scripting in languages such as bash, zsh, and Python Experience with administration of common enterprise SaaS applications