Senior IT Systems Engineer

5+ years in IT systems or SaaS administration Strong experience with Okta, including Workflows, Identity Governance, and SSO app integrations Proven experience managing a portfolio of SaaS tools Demonstrable expertise with JAMF Pro and Google Workspace Admin Proficiency in automating IT and SaaS workflows via scripting, APIs, or integration platforms Ability to design, document, and iterate IT support processes Clear, empathetic communicator

Design, automate, and scale systems powering internal operations and employee experience Manage and evolve SaaS ecosystem, identity platforms, and endpoint management tools Own identity lifecycle, device management, and SaaS administration Define IT processes and evaluate new tooling Work cross-functionally with Engineering, People Operations, and Security Troubleshoot complex end-user and endpoint issues Define and improve IT support processes