Solutions Engineer
150000 - 160000 USD per year
Location:US
Languages:English
Seniority level:Middle, 3-6 years
Experience:3-6 years
Skills:
AWSNode.jsProject ManagementPythonSQLBusiness AnalysisBusiness DevelopmentCloud ComputingHTMLCSSJavascriptSoftware ArchitectureProduct DevelopmentStrategyAPI testingCI/CDAgile methodologiesRESTful APIsDevOpsDocumentationMicroservicesCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer servicePresentation skillsWritten communicationJSONData visualizationData modelingScriptingSoftware EngineeringDebuggingChange ManagementCustomer SuccessConfluenceEnglish communicationSaaSPowerPointA/B testingExcellent communication skillsAdaptabilityRelationship buildingProblem-solving skillsCritical thinkingAccount ManagementTeamworkResearchVerbal communicationTroubleshootingWritingActive listeningStrong work ethicAbility to learnClient relationship managementCross-functional collaborationRelationship managementSales experienceMarket ResearchProcess improvementResearch skillsTechnical supportCRMAnalytical thinkingData analyticsData managementCustomer support
Requirements:
3-6 years of relevant experience in a similar role Located in the US Innate ability to identify customer pain points and provide solutions within the Fingerprint framework Excellent presentation skills, including the ability to effectively demonstrate technical solutions Previous pre-sales experience is highly desired Customer-focused mindset with a commitment to delivering excellent service Outside-the-box thinking, self-starter with strong problem-solving skills Ability to thrive in a dynamic and rapidly evolving industry Strong verbal and written communication skills Proven experience in translating customer requirements to internal stakeholders Team player with a collaborative approach Entrepreneurial spirit and a drive to succeed
Responsibilities:
Attend customer discovery, requirements gathering, and technical calls Translate customer pain points into solutions using Fingerprint Lead Proof-of-Concept (POC) integrations with customers' tech stacks Build trust with various customer teams and act as a trusted advisor Collaborate cross-functionally to streamline and improve the sales process Respond to Requests for Proposals (RFPs), Requests for Quotes (RFQs), and Requests for Information (RFIs) Attend and present at conferences Demonstrate problem-solving skills while addressing customer issues Act as a liaison between the sales and marketing teams Develop demos that showcase how customers can utilize Fingerprint
