Product Manager, Patient Communications (Remote, USA)
120000 - 130000 USD per year
Company:Luma Health
Location:USA
Languages:English
Seniority level:Manager, 3+ years
Experience:3+ years
Skills:
LeadershipSQLAgileArtificial IntelligenceProduct ManagementUser Experience DesignCross-functional Team LeadershipProduct designProblem SolvingA/B testingResearch
Requirements:
3+ years of experience in product management in messaging, communications platforms, healthcare SaaS, or adjacent domains shipping customer-facing products at scale BA/BS Degree required Experience in gathering business insights and identifying trends from data Ability to use data to inform and support critical decisions SQL skills highly preferred Hands-on with LLM/AI products (prompt design, tools/integrations, evaluation, red-teaming, safety guardrails) and clear criteria for human escalation Ability to write clear PRDs and sequence complex deliveries Proven ability to lead cross-functional teams, influence without authority, and communicate crisply with executives and customers
Responsibilities:
Own the vision & roadmap for Reminders & Recalls, Navigator, and Broadcast Scale the AI Agent (Navigator) Customer discovery & UX Insights & experimentation Go-to-market readiness Cross-functional leadership Deliver measurable outcomes
