Accounts Receivable Manager
Company:
Location:U.S.
Languages:English
Seniority level:Manager, 3+ years
Experience:3+ years
Skills:
LeadershipProject ManagementPeople ManagementMicrosoft ExcelDocumentationCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceMentoringAccountingAttention to detailOrganizational skillsWritten communicationComplianceTeam managementFinancial analysisFinanceSaaSCoachingExcellent communication skillsCritical thinkingAccount ManagementVerbal communicationReportingClient relationship managementProcess improvementCRM
Requirements:
Bachelor's Degree in Accounting, Finance, or related field. 3+ years of AR and Collections experience. 3+ years leading teams within a high-payments volume B2B setting. Excellent verbal and written client-facing communication skills. Strong computer skills, particularly MS Excel. Ability to work well with others in a fast-paced environment. Experience operating in a strong control environment (e.g., SOX 404). Experience managing an offshore team. Experience in a Software as a Service or Multinational environment is a plus. High level of familiarity with Intacct, Stripe, Paya, Braintree, ZenDesk and Salesforce is a plus.
Responsibilities:
Lead and mentor overseas collections analysts and AR specialists. Develop, implement, and improve collections strategies and SOPs. Oversee day-to-day collections and monitor AR aging report. Ensure accurate processing and documentation of cash applications. Collaborate with internal stakeholders to enforce collections policies. Build rapport with customers to improve collection rates and customer experience. Track and report on key collections metrics to management. File proofs of claim during customer bankruptcy. Provide ad-hoc analysis and project support. Prepare monthly AR reserve analysis.
