10+ years of experience in enterprise systems architecture, business systems engineering, or IT strategy. Deep understanding of SaaS application ecosystems (Salesforce, NetSuite, Workday, Notion, etc) and their APIs/integration frameworks. Strong experience with AI/ML systems integration and architecture design (e.g., model orchestration, embeddings, vector databases, agent frameworks). Familiarity with MCP-like architectures or modular AI orchestration frameworks, and hands-on experience working with AI platforms (like OpenAI, Anthropic, etc.). Proven ability to design scalable internal architectures that balance innovation, usability, and compliance. Excellent cross-functional collaboration skills.