- Provide solution architectural support for daily tasks, business needs, platform strategy, development teams, and application teams supporting CBP’s Salesforce environment
- Provide guidance for the maturation of Salesforce and guide new application teams on best practices for development and configuration
- Review Technical Design Documents (TDDs)and provide technical direction prior to deployment to ensure successful releases
- Support release management activities, including design, source control, packaging, and deployment of Salesforce applications across multiple environments
- Design and maintain efficient and scalable data models within Salesforce
- Apply and govern the Salesforce security model, including data access controls and permissions
- Design and support integration patterns and middleware to connect Salesforce with other CBP systems
- Support cross-functional teams working within CBP’s Salesforce Government Cloud environment
- Provide technical guidance to application teams and Operations & Maintenance teams during design, release, and deployment activities
- Troubleshoot Salesforce issues and bugs at the enterprise level within the CBP ecosystem
- Train and support newly assigned development team members working on Salesforce programs
SalesforceData modeling