Engagement Director (Remote - US/Canada)

10+ years of business consulting experience 5+ years of Salesforce consulting experience Account management experience Experience building client relationships Strong communication skills with business stakeholders Business process focused Conflict resolution skills Understanding of executive leadership

Become a trusted advisor, building long-term client partnerships to meet key business objectives with quantifiable outcomes. Oversee project execution, guiding solution delivery activities with Project Managers and delivery teams. Design and lead workshops with Solution Architects and Business Analysts. Analyze project deliverables for quality, alignment with objectives, and solution considerations. Work across competencies to deliver programs on time and on budget. Serve as an escalation point, manage risk, and drive executive-level steering committee conversations. Support existing and prospective clients to grow their business using Neocol capabilities. Support sales-to-delivery handoffs and enable project teams. Collaborate with Sales Directors and Solutions Consultants to define solution and resource plans. Support the development of commercial agreements like SOWs and Change Orders. Identify new business opportunities within assigned programs with Sales Directors and Client Partners.