6+ years of experience in Value Engineering, Enterprise Customer Success, Solution Consulting, or Business Transformation (SaaS, ERP/WMS, supply chain, or automation) Track record of facilitating executive workshops and co-creating business cases with measurable impact Strong executive presence and storytelling skills Experience mapping out customer value journeys and adoption strategies Familiarity with ERP/WMS environments and data integration requirements Strong analytical skills: ROI/TCO modeling, KPI frameworks, sensitivity analysis Experience with BI tools like Tableau or Power BI is a plus Comfortable with Salesforce and Customer Success platforms (e.g., Gainsight, HubSpot) Excellent collaboration skills across Operations, IT, and Finance