Business Intelligence & Special Projects Lead

High-level management and leadership skills Ability to schedule and manage tasks effectively Conflict resolution and problem-solving skills Risk Management Written and verbal communication skills Teamwork and motivational skills Organizational and multitasking skills Project management experience Proven track record of managing multiple programs simultaneously Court Reporting/transcription industry knowledge & experience preferred but not required

Develop and support culture-building initiatives Develop and implement employee development pathways Lead cross-functional project teams Oversee project planning, scheduling, and execution Develop and manage project documentation Communicate project status to stakeholders Manage vendor relationships Develop business intelligence dashboards and quarterly business reviews Leverage data-driven insights to improve operational efficiency Collaborate with business development and contracting teams Support team members' professional development Support CEO and VP of Operations