Digital Account Manager
85000 - 105000 USD per year
Company:Fulcrum
Location:Australia, Southeast Asia
Languages:English
Seniority level:Senior, 4+ years
Experience:4+ years
Skills:
Project ManagementData AnalysisGoogle AnalyticsStrategySEOLead GenerationAccount ManagementClient relationship management
Requirements:
4+ years in an Account Manager or Client Services role within a digital, MarTech or web focused agency. Strong understanding of go to market activity, lead generation and marketing workflows. Digital literacy across areas like SEO, website journeys, email automation and CRM based marketing. Clear, confident communication skills and the ability to guide client relationships with structure.
Responsibilities:
Act as the main contact for clients and lead conversations to uncover goals and reporting needs. Turn client objectives into clear briefs for HubSpot specialists and the solutions architect. Set and manage expectations around communication, timelines, and deliverables. Oversee delivery end to end, working closely with technical teams and reviewing work. Understand how clients use their systems and identify improvements with HubSpot and workflows.
