AI Engineer (Applied Scientist) III

3 or more years of full-time experience in a structured product development environment with frequent releases. Experience collaborating with cross-functional partners and translating business requirements into technical builds. Strong understanding of the scientific method and software engineering principles. Proven ability to balance experimental rigor with rapid production deployment. Experience with modern programming languages (Python and Typescript). Ability to thrive in an entrepreneurial environment, showing speed and action while achieving clarity from ambiguity. Passion for AI and its application to solve real user problems.

Analyze unstructured data (call transcripts, patient accounts) using quantitative and qualitative approaches. Design and execute experiment plans to test hypotheses and improve patient experience. Build and enhance AI Voice Agent (Kora) features using production-level coding, prompt, and context engineering. Measure and track the impact of new features, iterating based on results. Collaborate with scientists, engineers, designers, and product counterparts. Work in a fast-paced, supportive environment to improve patient financial experience.