Solution Consultant - International (Remote)

2-7+ years of software implementation experience Fluent in both English and Japanese SaaS solutions delivery through platform configuration Experience implementing SaaS platforms for Enterprise level clients Gathering and documenting complex requirements, configurations, and integrations Proven success in creating efficiencies through process design Ability to think strategically to ensure solution supports business goals Proven track record in delivering innovative and creative solutions Ability to work independently, problem-solve, improvise Perform consistently under pressure Superior communication skills, both written and verbal Team players HTML, CSS, SQL, JSON optional but preferred Ability to travel domestically or internationally up to 20%

Become an expert in RainFocus platform Train client admins on the RainFocus tools and processes Configure the RainFocus platform Work with clients to identify business requirements and workflows Facilitate holistic system design and architecture workshops Identify platform configuration requirements Identify and mitigate risks to achieve implementation success Follow best practices for implementing RainFocus products Consult with clients on new ideas and best practices Document requirements, solution designs and testing plans Provide regular updates on milestones and tasks Provide project managers with level of effort estimates Communicate issues and risks to project managers and leadership Leads solution project calls and demos with clients Balance priorities across multiple assignments Thoroughly track tasks and complete all assignments on time Contribute to implementation tools, processes and templates