Fullstack Engineer, Customer Experience

5+ years of full-time software engineering experience with high growth startups Bachelor’s degree in Computer Science, a related field, or equivalent work experience Proven track record of building end-to-end high-scale product experiences as a full-stack engineer Experience with Python on backend, and/or Postgres databases is a plus Next.js on Web or Native mobile development Ownership Mindset: Own projects holistically from inception to production and beyond Product Instinct: Excel at translating user needs to effective technical solutions Problem Solving: Thrive in ambiguity and tackle challenging problems with creativity and autonomy Team Leadership: Proactively improve the team environment and foster inclusive, supportive team culture

Build new user-facing experiences for customer support Scale internal infrastructure for customer support Design intelligent automation to solve customer issues Lead solutions end-to-end Translate ambiguous business problems into technical solutions Drive delivery and experimentation Balance development speed, product impact, and technical excellence