Senior Product Operations Manager

5+ years of experience in Product Operations, Product Support, Business Intelligence, Data Analytics, or a related field. Proficiency in SQL and experience working with relational databases and BI tools. Solid understanding of data governance and documentation best practices. Experience managing product data pipelines or analytics systems in a SaaS or tech environment. Proficiency in English is a must. Strong project management and stakeholder coordination abilities. Exceptional organisational skills and excitement for a dynamic workload. Ability to examine complex business situations, detect underlying issues, and investigate solutions systematically. Ability to interpret and challenge data effectively—spotting patterns, identifying insights, and extracting meaningful conclusions. Understanding of how empowered, agile product organisations operate and can apply that mindset to optimise internal processes. Bias to Action: take ownership, keep momentum high, and find ways to move projects forward.

Running the day-to-day operational rhythm of the team, including Product Reviews, Roadmap Reviews and similar. Running quarterly and annual product planning cycles, overseeing cross-team alignment. Running the product team’s OKR setting and tracking. Supporting hiring and team planning. Leading initiatives as required, driving with strategic analysis, impact assessment, and recommending paths forward. Identifying constant areas of improvement within the product organisation, getting agreement for changes, and bringing them to life.