Crypto Payment Operations Manager

8+ years in financial services, fintech, or crypto. 5+ years in crypto operations (custody, wallets, liquidity, settlements, reconciliations). Proven track record of building strong teams and creating culture. Deep knowledge of custody models, approval policies, wallet management, and operational risk frameworks. Experience designing processes, controls, and automations for rapid growth. Skilled in leading strategic, cross-functional projects. Proven ability to implement controls, audits, and policies. Confident in using KPIs, dashboards, and analytics. Adept at aligning with engineering, product, security, legal, and compliance. Fluent in English.

Own the reliability, security, and daily execution of custody, wallets, reconciliations, liquidity, settlements, and treasury flows. Build, coach, and energize a diverse crypto operations team. Lead the design and enforcement of processes, controls, and automations for scaling custody frameworks. Ensure custody policies, reconciliations, and monitoring practices protect user funds. Accountable for the success of custody, wallet, and ramp integration projects. Own the operational readiness of new products and ramps. Steer the team through operational incidents. Define, monitor, and act on KPIs for efficiency and accuracy. Represent operations in strategic discussions.