Client Success Associate

Minimum 2 years of relevant experience in Sales / Business Development Thrive in fast-paced, dynamic environments Resourceful and excited to learn Energized by contributing to the future of data-driven investment research Excited by understanding the needs of investment professionals Eager to think strategically about growing revenue through proactive client interactions Able to effectively communicate complex ideas to a wide range of audiences Creative and empathetic in building consensus across multiple stakeholders Master of judgment when handling a wide variety of client situations and communications

Support clients and cultivate relationships Find new ways to demonstrate value and grow user engagement Drive value for clients from research and data products Become a trusted resource for clients Identify and activate new users on existing accounts Identify and/or nurture upsell opportunities Advocate for client needs cross-departmentally Develop sales and account management skills