- Provide exceptional service to clients and internal partners.
- Oversee Co-Op campaigns, meeting KPIs and deadlines.
- Ensure positive client onboarding and build client confidence.
- Launch, optimize, and report on advertising campaigns.
- Maintain and grow Co-Op revenue by building DMO partner relationships.
- Proactively mitigate client churn.
- Consult with clients, provide recommendations, and guide them to best products.
- Address client needs while aligning with company vision.
- Iterate on processes for operational efficiencies.
- Travel to client meetings, conferences, or Sojern offices as needed.
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