UX Designer (Remote)

Bachelor’s degree in design or equivalent practical experience 5 years of relevant industry experience Experience collaborating with a team of Designers, Researchers, Engineers, Content Strategists, and Product Managers throughout the design process Creating user flows, wireframes, and building user interface mockups and prototypes Experience designing across multiple platforms (desktop web, mobile, chat, etc.) A portfolio that demonstrates interaction design evolution to solve problems from low to high fidelity Good understanding of how their work has impacted business results Ability to gain a deep understanding of a complex domain and interaction design intuitive solutions for challenging problems Ability to lead and ideate products from scratch and improve features, all with a user-centered design process Ability to identify edge cases, validation rules, accessibility (WCAG 2.2), and metrics (task completion, time-on-task, error rate) Extensive experience with Figma, interaction design and prototyping software (preferred) Experience in complex domains, financial software or B2B solutions (preferred) Skills in communicating and influencing product design strategy (preferred) Excellent problem-solving skills and familiarity with technical constraints and limitations as they apply to interaction design for platforms such as desktop and mobile (preferred)

Facilitating, generating, and executing great digital user experiences for our clients Integrate user feedback and business requirements into ongoing product experience updates Be proactive in planning for visual, UX, and research needs Presenting and communicating thinking/work to senior leaders Ability to break down ambiguous asks and translate features into clear user experience outcomes Gather and document UX requirements in the form of process maps, user journey maps, interaction requirements and other deliverables Craft user experiences, alongside key product stakeholders, with high-level models/diagrams of how the system needs to support the user experience requirements, detailed experience storyboards and customer journey maps, flow diagrams, and interactive prototypes to effectively communicate interaction and design ideas