UX Designer (Remote)

Bachelor’s degree in design or equivalent practical experience 5 years of relevant industry experience Experience collaborating with a team of Designers, Researchers, Engineers, Content Strategists, and Product Managers throughout the design process Experience creating user flows, wireframes, and building user interface mockups and prototypes Experience designing across multiple platforms (desktop web, mobile, chat, etc.) A portfolio that demonstrates interaction design evolution to solve problems from low to high fidelity Good understanding of how their work has impacted business results Ability to gain a deep understanding of a complex domain Ability to lead and ideate products from scratch and improve features, all with a user-centered design process Extensive experience with Figma, interaction design and prototyping software (preferred) Experience in complex domains, financial software or B2B solutions (preferred) Skills in communicating and influencing product design strategy (preferred) Excellent problem-solving skills and familiarity with technical constraints and limitations as they apply to interaction design for platforms such as desktop and mobile (preferred)

Facilitating, generating, and executing great digital user experiences for clients Designing frictionless digital experiences to empower health benefits literacy and utilization Partnering with Product Managers, Architects, and Development Managers Integrating user feedback and business requirements into ongoing product experience updates Planning for visual, UX, and research needs Presenting and communicating thinking/work to senior leaders Translating features into clear user experience outcomes Asking questions and getting into deep discussion with subject matter experts Gathering and documenting UX requirements in the form of process maps, user journey maps, interaction requirements and other deliverables Providing sound design solutions for complex design problems Creating design deliverables concepts, wireframes, interactive prototypes, design rationale, and specifications Crafting user experiences with high-level models/diagrams, detailed experience storyboards, customer journey maps, flow diagrams, and interactive prototypes Identifying edge cases, validation rules, accessibility (WCAG 2.2), and metrics