Manager, Business Systems

5-8 years of experience in Business Systems, RevOps, and CRM Administration Salesforce expert (Admin, Advanced Admin, or Platform App Builder certifications preferred) Deep experience with Salesforce architecture, including Flows, Apex triggers, custom objects, integrations, and APIs Proficiency across core GTM tools—Outreach, LeanData, Domo, Gainsight, Clari, ZoomInfo, Gong, etc. Proven ability to translate business needs into scalable systems and automate manual workflows Experience implementing AI or Agentic solutions within business applications Strong documentation, communication, and presentation skills Data-driven mindset with ability to analyze and improve data pipelines, dashboards, and KPIs

Spearhead direct integrations between Salesforce and AI/LLM models Implement agentic workflows Own Salesforce Data 2.0 initiatives Implement ongoing enrichment pipelines and enforce data hygiene standards Partner with Engineering and Data teams for transforming, and surfacing usage-level data Lead implementation of next-gen GTM tools Build and maintain release management, sandbox strategy, and change control processes Identify, remove, and document legacy technical debt Partner with Security and IT to close security gaps, enforce permissioning and field-level governance Drive proactive alerts on domain protection and monitoring See projects from concept to completion Communicate system changes, document processes, and present architecture and impact analysis