Director of Client Strategy

Posted 2 months agoViewed
United StatesFull-TimeProfessional Services
Company:Zaelab
Location:United States
Languages:English
Seniority level:Director, +8 years
Experience:+8 years
Skills:
LeadershipProject ManagementBusiness DevelopmentStrategyCommunication SkillsCollaborationNegotiationOrganizational skillsTime ManagementWritten communicationMultitaskingAccount ManagementVerbal communicationClient relationship managementCross-functional collaborationRisk ManagementStakeholder managementStrategic thinking
Requirements:
+8 years of experience in consulting, account management or strategic client services roles. Proven experience managing complex, multimillion-dollar accounts and working with C-suite stakeholders. Demonstrated expertise in driving strategic growth within a portfolio of existing or new accounts. Strong decision-making skills and the ability to have difficult conversations with confidence and poise. Comfortable operating in a high growth, entrepreneurial environment, flexible and agile. Demonstrated knowledge of and passion for the industry. Ability to confidently persuade, present and champion ideas. Demonstrating organization, time management, and multi-tasking skills. Exceptional written and verbal communication skills. Solid negotiation skills. The ability to travel is required. Bachelor's degree, preferably in business management or administration, marketing, information technology, communications, public relations or related fields.
Responsibilities:
Drive strategic direction of accounts and participate in planning processes. Forecast and manage business for growth and profitability. Assess and mitigate potential risks. Influence solutions and assist in creating new strategic capabilities. Showcase business capabilities and product presentations. Serve as the client lead within the portfolio. Ensure work meets client objectives and exceeds expectations. Negotiate and secure profitable account compensation. Successfully onboard new clients. Act as a consultative partner to clients, identifying transformation areas. Seek out new growth opportunities within client portfolios. Collaborate with multiple organizational layers and stakeholders internally and externally. Foster collaborative working relationships with internal business groups. Interface with clients, partners, end users, and external stakeholders. Collaborate cross-functionally with business development, marketing, experience, technology, and engineering leaders.
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