Solutions Engineer

3-5+ years of experience in solutions engineering, software engineering, or similar technical consulting roles. Strong applied AI experience. Working knowledge and experience with AI APIs, vector stores, message queues, distributed event streaming platforms (Kafka), or durable execution platforms (Temporal). Experience with vector databases (e.g., Pinecone, Weaviate, FAISS, Milvus) and retrieval-augmented generation (RAG) architectures. Experience with message queues (e.g., RabbitMQ, SQS) and distributed streaming platforms (e.g., Kafka, Pulsar). Experience providing higher level security and compliance support. Thorough understanding and knowledge of IT security principles and customer requirements for technical B2B SaaS projects. Excellent communication skills and ability to translate between technical and business stakeholders. Ability to manage multiple projects with frequent updates. Operates with autonomy and has strong problem solving skills.

Design and deliver exceptional pre-sales customer experience. Provide expertise and implement solution architectures leveraging AI APIs, vector stores, and message queues. Serve as technical expert integrating AI APIs and platform capabilities. Collaborate with engineering teams to troubleshoot, optimize, and harden customer deployments. Provide technical feedback to product and engineering teams. Create and maintain documentation, guides, FAQs, architecture diagrams, and reference implementations.