Manager, Risk Analytics

7+ years of hands-on risk experience in e-commerce or financial services. 4+ years of direct experience combating account takeover (ATO) and scams in a Fraud, Trust & Safety, Risk, or Account Security role. 2+ years in people management or leading analysts/tech leads; able to coach while remaining hands-on with SQL/Python. Professional experience using SQL and Python. Proficiency with business intelligence and data visualization tools (e.g., Tableau, Looker, Superset). Excellent communication skills with a knack for storytelling; able to turn data into actionable insights for stakeholders at all levels. Proven ability to independently scope and deliver analytics projects while collaborating cross-functionally with Product, Data Science, and Engineering. An understanding of blockchain analytics and/or fraud trends within the cryptocurrency ecosystem. BA/BS degree in a quantitative field (ex Math, Stats, Physics, or Computer Science) or equivalent practical experience.

Lead and mentor a growing team of analysts, shaping risk strategy with focus on account security and ATO prevention. Balance leadership with hands-on contribution, writing complex SQL queries and guiding technical investigations. Define core risk metrics, build reporting frameworks, and drive continuous improvement by identifying monitoring gaps and prioritizing enhancements. Translate data findings into clear narratives that influence senior risk and product decisions. Collaborate with cross-functional product, engineering and data science teams to achieve high-impact security and trust objectives. Develop secure user experiences that maintain trust while ensuring quick, seamless access and recovery for legitimate users. Lead incident response efforts by managing workstreams during significant fraud events and organizing post-mortem initiatives.