PT Clinical Navigator (Shift: 9:00AM - 6:00PM EST / 8:00AM - 5:00PM CST)

Doctor of Physical Therapy, Doctor of Physiotherapy (DPTs), or Master of Physical Therapy (MPTs) required Current, unrestricted PT license in Georgia (Compact License strongly preferred) Willingness to obtain additional licensure in new states Minimum 2 years of relevant experience in physical therapy or MSK-related clinical roles Strong written and verbal communication skills Experience using data to optimize clinical workflows Demonstrated ability to navigate fast-paced, evolving environments with autonomy and accountability High comfort level with technology, including Google Suite, CRMs, dual-monitor workflows, and real-time communication platforms Prior experience in digital healthcare navigation environments (preferred) Knowledge of value-based care models or population health initiatives (preferred) Prior experience in start-up, growth-stage, or innovation-focused healthcare environments (preferred)

Conduct clinical intake assessments Build trust-based relationships using empathy and motivational interviewing Provide education and guidance on treatment options Monitor patient progress and provide motivational coaching Address barriers to care Serve as a liaison between patients, care teams, and external providers Deliver clinical updates Escalate complex cases Partner with care team members Provide peer support Participate in team meetings Accurately document patient interactions Adhere to established protocols for call times and assessments