Senior Solutions Engineer | Mexico City | Remote

Located in Mexico City. Fluent in English and Spanish, both written and spoken. 1-3+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space. Strong judgment, collaboration, and leadership skills. Ability to work and collaborate with an international, remote-first team. First-class written and oral communication skills. Enjoy solving technical challenges and bringing creative solutions. Technical mindset and a desire to grow technically. Self-motivated, initiative, creative.

Partner with Sales to articulate Grafana's value proposition, vision, and strategy. Own the technical engagement with customers and help close opportunities. Deliver product and technical presentations to customers. Communicate with customers and internal teams to provide product feedback. Drive product conversations based on customer needs. Enhance documentation, write blog posts, record videos, and create enablement material.