Lead post-sales efforts such as onboarding, training, and implementation for new and existing customers. Become a trusted advisor to technical stakeholders, addressing their experimentation challenges. Serve as the primary contact for urgent customer questions on Amplitude experimentation architecture and usage. Architect complex, global-scale solutions spanning geographies, industries, and multi-region stakeholder groups, integrating Amplitude Experiment platforms with data warehouses and marketing tools Develop and teach Solutions Engineers and Account Executives with best practices, playbooks, and onboarding guides to maximize customer value. Capture and relay customer feedback to Amplitude’s product team to drive internal improvements.