- Serve as a force multiplier for the leadership team, ensuring priorities translate into disciplined execution.
- Maintain work management platforms, operational playbooks, financial and IT systems.
- Work closely with the COO on internal communications, board and investor materials, and core organizational workflows.
- Support the COO in designing and maintaining internal systems that enable effective organizational operation.
- Maintain key internal resources for critical information, decisions, and processes.
- Partner with the COO to lead internal initiatives, introducing improved ways of working and supporting change management.
- Oversee the day-to-day operational management of company technology systems, including access, licensing, and infrastructure.
- Manage IT vendor relationships, prioritize requests, and ensure timely resolution of technology issues.
- Coordinate data protection practices, backups, and continuity safeguards to ensure reliable technology stewardship.
- Serve as a key operational partner to the COO in maintaining financial visibility and aligning processes with accounting.
- Assist the COO in supporting disciplined financial management by monitoring spending and ensuring consistent practices.
- Oversee the company’s expense and travel processes, ensuring smooth operation, clear records, and alignment with company standards.
- Support the COO in coordinating the operational rhythm of the enterprise, leadership team, and board engagement cycles.
- Help maintain focus by supporting the coordination of leadership priorities and schedules.
- Coordinate the planning and execution of key company moments including leadership offsites, gatherings, and industry events.
- Support high-priority initiatives and advance urgent or complex workstreams as special projects.
Notion