Manager, Strategic Operations
USFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- Notion
Requirements
- Bachelors Degree or equivalent experience
- 5+ years of experience in Strategic Operations, Business Ops, or a high-level operational support role (high-growth startup preferred)
- Demonstrated ability to lead complex projects and drive team adoption
- Experience in software implementations and organizational change management
- Comfort managing hardware logistics, software licenses, and basic troubleshooting
- 2+ years of experience within a Series A or Series B stage company preferred
- Deep experience in building complex databases, interconnected wikis, and project management hubs in Notion or similar software
- Comfortable with accounting, budget tracking, and platforms like Ramp
Responsibilities
- Serve as a force multiplier for the leadership team, ensuring priorities translate into disciplined execution.
- Maintain work management platforms, operational playbooks, financial and IT systems.
- Work closely with the COO on internal communications, board and investor materials, and core organizational workflows.
- Support the COO in designing and maintaining internal systems that enable effective organizational operation.
- Maintain key internal resources for critical information, decisions, and processes.
- Partner with the COO to lead internal initiatives, introducing improved ways of working and supporting change management.
- Oversee the day-to-day operational management of company technology systems, including access, licensing, and infrastructure.
- Manage IT vendor relationships, prioritize requests, and ensure timely resolution of technology issues.
- Coordinate data protection practices, backups, and continuity safeguards to ensure reliable technology stewardship.
- Serve as a key operational partner to the COO in maintaining financial visibility and aligning processes with accounting.
- Assist the COO in supporting disciplined financial management by monitoring spending and ensuring consistent practices.
- Oversee the company’s expense and travel processes, ensuring smooth operation, clear records, and alignment with company standards.
- Support the COO in coordinating the operational rhythm of the enterprise, leadership team, and board engagement cycles.
- Help maintain focus by supporting the coordination of leadership priorities and schedules.
- Coordinate the planning and execution of key company moments including leadership offsites, gatherings, and industry events.
- Support high-priority initiatives and advance urgent or complex workstreams as special projects.
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