Principal Product Manager - In Store Experience

6+ years of product management experience, preferably in POS, retail, or SaaS platforms. Proven success in shipping and scaling complex, customer-facing products. Deep understanding of in-store commerce workflows and merchant pain points. Strong technical acumen; experience working closely with engineering to deliver robust, high-quality software solutions. Exceptional communication and stakeholder management skills. Relentless focus on user experience and customer outcomes. Data-driven approach; comfortable with analytics, experimentation, and A/B testing.

Define and communicate a compelling product vision and roadmap for our POS and in-store experience products. Partner closely with design, engineering, data, sales, and customer success teams to deliver high-impact features. Analyze user behavior, market trends, and competitive landscape to find opportunities for innovation. Define clear success metrics and leverage data-driven insights to iterate and improve product performance. Champion the voice of the customer, conducting regular user research and capturing feedback.