(PHL) Sales Associate - Immigration Law Firm

Proven experience converting prospects into paying clients for high-ticket professional services. Prior experience in immigration intake or paralegal work is highly valued. Strong ability to empathize with prospective clients facing challenging, personal situations. Embraces metrics, accountability, and transparency. Excellent interpersonal and communication skills across phone, video, and email. Strong organizational and time-management skills. Lifelong learner with a proven record of self-improvement and sales skill development. Exceptional ability to build rapport, identify client needs, and provide appropriate guidance. Must thrive in a client-facing, service-oriented role—references required. Background and references required.

Conduct meetings with prospective clients via phone and video. Follow up with declined prospects and current clients for quality control. Maintain detailed records in the firm's CRM/database. Facilitate professional handoff to the legal team and open client files. Manage the welcome process for new clients. Conduct quality control checks at set milestones. Meet with team members to review performance metrics and goals. Track and maintain records regarding billable hours spent on specific cases. Assist in organizing case filing systems. Engage with management on lead quality and volume. Perform other administrative duties as assigned.