Technical Support Engineer

Posted 4 months agoViewed
90000 - 120000 USD per year
US East CoastFull-TimeHealthcare Technology
Company:Junction
Location:US East Coast, EDT, EST
Languages:English
Seniority level:Junior, 2+ years
Experience:2+ years
Skills:
PythonRESTful APIsScriptingDebugging
Requirements:
Over 2 years scripting/debugging experience Familiar with Python and have written scripts / debugged issues for a couple of years Clear and understandable written and verbal communication for technical concepts
Responsibilities:
Debugging issues coming through from customers. Looking through logs, reading documentation and getting to the root cause of the issue Writing technical documentation to help reduce inbound queries Supporting our customers in all moments of their journey with us, from introduction calls to onboarding set ups
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